My hp laptop was not working fine. The graphics display had started showing dots. These were mainly on games scerensavers etc. which used the video card. When i called up the hp customer care center they continuosly rejected my complaint saying its a software fault and we are not responsible for providing software assurance. they told me 10 things to do including formatting and reinstalling my OS.
I did everything and still it did not work. I am an IT student so i tried to explain to them that the issues arise only when i try to use graphics but they kept rejecting it. They even said they do not have sufficient technical knowledge to explain why this problem is occurring.
Finally i took it to a repair shop and he replaced the system board and it started working absolutely fine.
Who will repay me for this while i am in warranty.
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