Sir
I had purchased hp lap top vide its Sr. No. CND9363RGY and Product No. VU984PA#ACJ, during February. As per my requirement the company supplied lap top with fthe ollowing configuration:
HP Pavilion DV3-2213TX Laptop Technical Specification:
◦Windows 7 Home Premium
◦13.3″ (1366×768 pixels) HD LCD Display
◦Intel Core 2 Duo T6600 Processor (2.2GHz, 2MB cache)
◦4GB DDR3 RAM&&&&--
◦320GB Hard Disk
◦DVD Writer
◦802.11a/b/g WLAN
◦Bluetooth
◦Altec Lansing speakers
◦5-in-1 Memory Card Reader
◦HP Pavilion WebCam with Integrated Microphone
◦6 Cell Li-Ion Battery
◦Weight – 2.2 Kg
HP Pavilion DV3-2213TX Laptop Price in India – Rs. 48, 500/- Indian Rupee (INR
However, the lap top actually supplied was having "DDR2" in place of "DDR3".
Below mentioned is the actual configuration of the supplied lap top.
Operating system installed: Genuine Windows® 7 Home Premium 32-bit
Processor type: Intel® Core™2 Duo Processor T6600, 2.20 GHz, 2 MB L2 Cache, 800 MHz FSB
Memory:4GB DDR2 800 MHz, Supports up to 8 GB DDR2 memory
Hard Disk drive: SATA Hard Disk Drive 320 GB 7200 rpm
Optical drive type: LightScribe SuperMulti 8X DVD±RW with Double Layer Support
Display size (diagonal):13.4-inch Diagonal High-Definition HP LED BrightView Widescreen Display
Display resolution:1366 x 768
Graphic card: NVIDIA GeForce G 105M, 512 MB dedicated memory
External I/O ports:3 USB 2.0 (3rd shared with eSATA port), 1 HDMI, 1 eSATA Combo, 1 VGA, 1 RJ-45, 1 Stereo Headphone out, 1 Microphone in, 1 Consumer IR, AC Adapter, Integrated Fingerprint reader
Expansion slots:1 ExpressCard/34 Slot
Memory card device:5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
Webcam: HP Webcam with Integrated Digital Microphone Speakers and microphone: Altec Lansing® speakers
Network interface: Integrated 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless capability: Bluetooth® wireless networking
Product weight:2.13 kg
Power supply type:90 W AC Power Adapter
Battery type:6-cell Lithium-Ion (Li-Ion) battery
Warranty:1 year, parts and labour
I had purchaed the lap top from Mr. Pankaj Dogra (Dogra Computers Solan HP, who is affiliated to your Chandigarh based dealer. As my priority to purchase this lap top was DDR3 which in fact I could not get. Moreover, at the time of purchase the supplier could not show me the details depicting installation of DDR 3. It was only at my own that I could explore the details of DDR from the lap top itself. When I came to know with the factual position I immediately contacted the supplier and asked him to get the lap top replaced with the required configuration. The supplier contacted his Chandigarh based dealer for the replacement but he could not get the same replaced. Presently my lap top is still lying with the supplier. In view of above mentioned fact your good self is requested to look in to the matter personally and my lap top may kindly be replaced with new one.
Hoping for an early action at your end please.
Yours truly
G C Sharma
Moti Kunj Near Water Tanks, Solan
173212, Himachal Pradesh
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