I have purchased HP mini 110-1105VU laptop
Serial no CNU9436698
Date of Purchase: 21-Sep
On 10-May the laptop stops working. Being an IES Officer i don't have much time for visiting service center. I have sent my driver to Intarvo, HP Authorized service Centre, A-200, Okhla Industrial Area, Phase -I, New Delhi - 110020, Ph 01144312600
They have open the HDD and sent to me for Backup and it was damaged and i have lost all data.
After that when my driver again visited Service Center they said that this laptop is out of warranty and we need distributor invoice for checking.
I have contacted HP customer care Helpline and they are unable to understand the problem. They said that please call us from service center.
I personally visit service center on 20 May and contacted customer care again. After talking with service engineer they said you have to wait up to the date of receiving of the Distributor Invoice received by service center.
I have given my laptop to the service center on 12-May and till today 25-May have not received the repaired one even service center tell me please collect the defective one.
Yes, i may complaint to consumer forum but it will take my time and money. The cost of the laptop was Rs.18, 000/-.
I have been cheated.
My requests to all citizen of India please don’t buy HP Laptop.
There are so many other company available in India.
0 comments