Sir, i purchased a hp pavillion notebook laptop model no. dv6516tx serial no. CNF73166LD with one year warranty sir during warranty period it was working properly but just after expire the warranty, it start creating problem some time software problem some time hardware problem i complaints many time to hp online complaint service, but they did not take any action regarding this matter.
sir at present i have these problems :-
1. about 1 monh ago i go to hp authorised service center and my problem was my laptop showing multiple images then there service man see the laptop by naked eyes and told me that your laptops screen may be damage or motherboard may be damage, then i told him that plz open it and then told be what exactly is damage and i ask one more question that is is reparable or not? then he told me that it will take 3 month time and cost will be about 20, 000 rupees if any part will be damage and also told that we do not repair any thing we just change all parts .i was totally shocked . then i came from there and go to local repair center they open all the laptop and told me that its ic is loose and due to balling method it will be repair and also told me that this problem occurs due to nvidia graphic and told its cost will be 3000 rupees then i repair it .but i remove nvidia software because it will create more problem now also if i install it, so what i do now?
(2) fingerprint reader is not working since 4 years, i downland many times many version of finger print reader but not resolve my problem.
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