Dear sir,
I gave my intex desktop for servicing after it broke down within one year and six months from the purchase. Since my sub standard product was covered by warantee for three years i sent it to intex service centre.
I got mt machine back after few days. I was shocked to see the condition of my machine:
there were scratches all over the body of machine
the original mother board of intel was replaced by the motherboard of some substandard company due to which drivers failed to load and perform.
they replaced the DVD combo drive that came iwth the original machine by some old looking DVd rom.
they even replaced my UPS with some other UPS that is not fucntioning.
when i questioned them, i was harassed and intimidated. I dont know what to do. i called intex corporate office but nobody responded.
i am a poor guy. My studies are suffering as i am not able to use my machine for last fifteen days. there is no earning source in my family. I had raised money to buy this desktop with great difficulty. I feel cheated, depressed, harrased.
i hope someone will hear my plea and bring me justice.
regards
vikas sharma
9906298080
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