Sub: warranty and genuine bill of Thailand issue with dell laptop (dealer not ready to fulfill their promise)
Hello receiver,
My name is jai singh yadav. I had purchased a DELL Laptop, INSPIRON N5050, SERVICE TAG NO. 5DLVLP1 and express service code 11706718357 from shop name Laptop world 105, baja house-97, Nehru place, new delhi-110019
Showroom manager/owner shive murti give Indian bill of invoice no. 280 sales tax no 07550413147 with one year on site DELL warranty.
When I had faced problem to my laptop I called dell customer care they had told me that this system is out of India (Thailand) and DELL will only provide service on the production of genuine Thailand bill.
I called so many times to shive murti (Laptop world) and told him about the problem, he didn’t give me satisfactory answer and when I reached shop he told me that he had sold thousands laptop and all laptops comes from Thailand.
He denied to give genuine Thailand invoice and told me that he will not support me in future.
Regards//
Jai singh yadav
Mob: 9910445574
Mail id: [email protected]
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