From: Western Digital Support
Sent: Tuesday, May 03 2:00 PM
To: [email protected]
Subject: Western Digital RMA Confirmation for #82648813 - Courier Pickup Requested [Incident: 110416-005042]
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We hope we have answered your question (s). If we do not receive an update from you within 4 business days, the incident will automatically close. However, if you still need further assistance from us, please do not hesitate to update your question (s) or contact us at 1-800-ASK-4WDC and we will be happy to assist you further.
To update this question by email, please reply to this message. Because your reply will be automatically processed, you MUST enter your reply in the space below. Text entered into any other part of this message will be discarded.
[===> Please enter your reply BELOW this line Please enter your reply ABOVE this line
> Since 15 days Courier Pick up is not done
>
>
Response (Administrator) 04/16 07:57 AM
16 April
Western Digital Return Material Authorization
Dear DHRUV SHAH,
This is a confirmation of your RMA (Return Material Authorization)
request. Please review the information listed below. Only products
and quantities authorized and within attached packaging guidelines
will be accepted.
You have requested for courier pickup on 4/20 12pm-5pm.
We will arrange courier pickup and send you a confirmation email
once the pickup date has been confirmed. If you need to reschedule
the courier pickup date, please contact us at 1-800-200-5789.
Replacement drive (s) will be shipped to:
LUCENT INFO
DHRUV SHAH
PLOT NO 100, GARAGE (LEFT), RD. NO10
JAWAHAR NAGAR, GOREGAON (W),
MUMBAI 400062
India
RMA Information:
RMA# : 82648813
Expires: 16 May
Drive (s) Information:
Serial No. Product No.
&&&& &&&&
WCAS24931614 WD1600AAJS-08WAA0
Additional Link:
View/Print RMA Pre-Mailer
- http://websupport.wdc.com/rd.asp? t=31&p=m&r=82648813&f=e&l=en
Shipping and packing information
- http://websupport.wdc.com/rd.asp? t=32&p=rp&l=en
View RMA Status
- http://websupport.wdc.com/rd.asp? t=33&p=v&r=82648813&z=400062&l=en
Western Digital Support Homepage
- http://websupport.wdc.com/rd.asp? p=h&t=34&l=en
If you have any question about this RMA, please reply to this email
with the included information. You can also find helpful
tips in our Support section, http://websupport.wdc.com/rd.asp? p=h&t=34&l=en
Sincerely,
WD RMA Team
http://websupport.wdc.com/rd.asp? p=h&t=34&l=en
This electronic message contains information from Western Digital and is
intended only for the use of the addressee and may contain information
that is confidential. The dissemination of this information is strictly
prohibited. If you have received this electronic transmission in error,
please contact us (http://support.wdc.com/contact/? lang=en) immediately.
[&001:003195:52171&]
0 comments