Inconsumercomplaints.com » Computers & Services » Review / complaint: MTS Blaze - Worst USB connection | News #422377

MTS Blaze
Worst USB connection

Hello.

My name is Krishanu Nandy, from Kolkata and i want you to spend a few moments here, especially if you are planning to get a new USB Portable Internet Connection for your laptop or PC. You have a lot of options in the market but trust me, never ever go for MTS MBlaze. It is a pathetic service that they provide and no value for money at all. I had purchased MTS MBlaze in the month of Sept or October last year, in 2010. It promises or s[eeds upto 3.1 Mb/s and unlimited downloads. My MDN no is 9143979342. I had purchased the same under my mother's name, Mrs. Krishna Nandy. MTS MBlaze promises unlimited downloads and high speeds for the montyhly rental of RS.999. ABSOLUTE LIES AND FALSE PROMISES to fool you and rob you of your hard earned cash. After I started using the same, the first month went nicely. From the second recharge itself MTS MBlaze started showing its true colours. Each time I would recharge, the browsing speed and download speed would be high, but just for 3-4 days. After 3-4 days speeds hardly reach upto even 128Kbps. And that too the connection would not last for more than 10 minutes. So if I am downloading a big file, it would not be done. Frustrated, I sent an email at their site for customer problems. The reply came back, but there was no solution to the problem. Next called up their helpline numbers a hundred times but no one took any step to genuinely help me out. It was like passing the buck to another saying that I need to contact the 'RIGHT' person. Nowadays, even Police Stations in West Bengal work more effectively. But these people were effective in one particular thing. And that was to start reminding (or disturbing) about the month's recharge twice or thrice everyday, more than a week prior to the due date of recharging. So much so that i got fed up and even changed my mobile number.

Better sense prevailed in me and i have stopped wasting 999 rupees behind such a trash of internet service. Nowadays, they have come up Rs.99 for a day unlimited high speed internet offer. Tried that one out as well. People reading this will be astonished to know it took 33 minutes to download an audio file of 6.2 MB!!! For god's sake, you can learn the lyrics of 2 songs by heart in that time.

At the same time did an internet speed reading test from

1) www.speedtest.net at 11:40 at night and it showed ping speed of 402ms, download speed of 0.09 mbps and upload speed of 0.03 mbps as compared to speeds upto 3.1Mbps as promised falsely by MTS MBlaze.

2) www.internetspeedtest.in gave bandwidth reading of 6.60 kbps and download speed of 0.83 kbps at 11.59 pm.

I would like to say that MTS MBlaze is a truly unprofessional, dishonest and shameless internet service provider. If this website can truly help me in spreading this message forward about the thief-like ways of MTS MBlaze so that another person does not have to suffer like me, I would be really grateful.

As for MTS MBlaze, I am going to tell as many people as possible to stop them from falling prey to such bad and unprofessional business ethics.


Company: MTS Blaze

Country: India   State: West Bengal

Category: Computers & Services

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