I had unfortunaly purchased the MTS data card on 27th dec.data card number is 9136945668 while purchased ther is a scheme of REEBOK SHOES, the sale team of your company told me that the shoes will deliverd at my place within 7 days but till now i am not get one.on 12 jan i called the custmor support they people sad that the sale team call me back next 18 hours they loged the my complain i.e JAN-9797, after 3 to 4 hour i got a massage from mts support they said that YOUR QUERY IS RESOLVED, but i didn't get any call from mts support today the 13 jan i called the mts support team again that i want to know to what type of solution you people will provide me, they said yours shoes will deliverd in next 12 WORKING DAYS, but finally i want to know that after approximatiely a month latter today (8th feb) i am called again the custmor care that what about my shoes, ther is Mr. mohit on the support team said that due to lot of data card sale we are not having a stock of REEBOK SHOES you can wait for this month end and we will deliverd your shoes
I am frustrated as my shoes is shacking in you guy's hands from almost last one month. I need the immediate action to be taken on this matter otherwise I don't even feel hesitated in going to court to resolve this problem. If my problem will not be resolved ASAP thn belive me I will sue you guy's as well as ur organization. I don't know I should laugh or feel sorry tht I am using MTS services. You guy's are zero in customer satisfaction. It seems like tht you people does not even know the meaning of customer care & customer satisfaction. I am working in a IT company and I won't feel bad in spreading emails tht MTS is of no use. Good news for you guys tht I have a very huge email database of corporate sector.
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