Sony India
Unfortunate Customer of Sony VAIO Laptop

This is Ankit Singh an unfortunate customer of Sony Vaio, purchased on

November 4 (Model SVE 15123CNW, Serial No. 7005395) from Sandeep Marketing Uttam Nagar.

The web cam of Vaio is not working properly from the last one week. I

have complained many times to the customer care executives on

18001037799. The executives do not seem to have either the ability or

the spirit to listen to the problem of a customer. I followed all

their instructions but they could not solve my problem. Sometime they

disconnect the number without even listening to my problem. I have

never expected this kind of treatment from a Brand MNC Customer Care.

Following are some reference numbers they provided to me.

1. 012540687 (20th December)

2. (25th December)

3. 012617428 (27th December)

4. Call disconnected by customer care representative.

I have heard lots about Sony and its services. But when you expereince

something yourself, only then you realise the value of that product.

Please don't make me feel that I have made a mistake to buy a Sony

product.

You are kindly requested to please look into the matter and do the needful ASAP.

Looking forward for a positive reply from your side.

Ankit Singh

Mobile - 91-8447872289

Mail ID - ankitsinghca@gmail.com

Company: Sony India
Country: India
State: Delhi
City: West Delhi

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