I face very poor response from Calcutta Flame (Bharat gas distributor), 9B/1 R.K.S. Road, Kolkata-54.
Tel No:03323629391, 03323560957, 03323567291, 03365259779 .This is the 1st time I try to do a cylinder booking. I experience all their phone lines are busy all the time. After 2 days try, lucklily I was able to book my cylinder which they promise to deliver within 15 days which was not happen. After 20 days I try to enquire about the status and after getting the line (luckly after several tries) they ensure I will get within 2 days but it also not happen. From then in every 2 days I am trying to contact with them and able to contact 5 times (after several tries -for their busy lines), with the same answer every time but could not get the gas yet after 45 days of booking.
If it happens in metro city you can easily assume what will happen to those who lived in rural areas.
Please help me.
Myself: Avijit Paul
Consumer No:26778 Bharat Gas
Booking date: 29/04
Booking Number: 15748
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