SIR
i went to big bazar on 23-01 (sunday) seeing there offer of "sabse saste 5 din"
but they did a great fraud on the billing procedure they gave me fraud bill...
means the offer written on the stall were not applicable they were just to fool the customers and when we went for billing they did not took most of the offers and made a huge bill..
when i reached home i saw the bill and found a fraud of rs.= out of bill of 9000/= and i was shocked so i went to big bazar again on 24-01 to get it checked, on the first see the manager denied the claims but then when we gave them proofs by getting their own staff and by showing them the schems they agreed for very less and gave us just rs.500/=
the strategy of big bazar is they change the offer regularly in diferent days so that the offer once given on one product could not be claimed for eg. we took biscuits of PRIYAGOLD on offer of 1 on 1 but next day on monday they switched the offer to DUKES biscuit so they said that their was no offer on priyagold biscuit but then we got it clarified from their staff and they denied it then also
for all this i asked for them for a written apology but their manger deneid giving it and i said him to give me in writing that he will not write an apology and he wrote it with his signature that he will not write an apology
this is not a case with us only this same case
is with many other customers as we saw on the customer desk...
we want strict actions and compensation, we want u to raise the voice of customer
hoping for prompt reply
PRADEEP SUKHIJA (AGE-51)
A-63 INDRA NAGAR OPPOSITE AZADPUR NEW SUBZI MANDI
DELHI-33
9911814171, 011-20458403, 011-27675971
I CAN PROVIDE YOU WITH ALL THE PROOFS
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