BSNL Jagamara Exchange
Poor attention to my complaints

I am a resident of Ganesh Nagar, Gandamunda under BSNL Jagamara Exchange. I am a subscriber to BSNL telephone for the past 10 yrs. My telephone number is 0674-2351813. I repeatedly face problem due to the phone becoming dead. Each time I complaint, there is no sincere effort to solve permanently. The authorities make only temporary solution. Recently again my telephone is dead for the past 10 days. Inspite of my repeated contact with the JTO, Jagamara nothing has been done so far. He only gives me assurance but no action so far. Such poor quality of customer service on the part of BSNL is very disappointing. I request you to please pay urgent attention to this and do a permanent solution to my repeated problem.

Binoy Kumar Muduli

C-30, Ganesh Nagar,

Gandamunda, Khandagiri PO

Bhubaneswar-751030