Sir,
It is a practice that most of the courier companies ask for my home/mobile phone numbers when they deliver the letter/parcel. There are many sub-couriers, who may be employing boys without proper verifications. It is dangerous to give them the phone numbers, for the fear of misuse of them.
If the sender wants to deliver the letter/parcel, he is writing the exact detail of the address, with landmark, if any. It is the duty of the courier company to deliver it, seek identification of the person accepting the parcel if required, and deliver the parcel. Why should I give my phone numbers?
The standard answer given is that they need to contact us in case of delivery complaints. For this, it is essential that they verify the identity and vouch for the signature of the receiver and submit the explanation to the sender/receiver.
Please help in this case, since it creates unnecessary friction each time the courier boy delivers!
What does the rule say?
Thanks...
Yours sincerely,
K. Sasidharan
1, Srinivas Bhuvan, Shiv Mandir Road,
Opp: Mahajan Press,
Ramnagar, Dombivli-East,
Thane Dist., Maharashtra - 421201
0 comments