GSPC GAS BILLS TO BE RECEIVED ON LETTER HEAD ONLY, AS RECEIVED EARLIER, INTRODUCING NEW SYSTEM IS NOT VIABLE, AS IT DOES NOT SHOW THE COMPLETE DETAILS, ESPECIALLY RATE FACTOR, B'COZ THE COMPANY DOES NOT INTIMATE THE RATE INCREASE OR RATE COLOME IN NEW FORMAT OF BILL, SECONDLY THE COMPANY HAS STOPPED ACCEPTING THE BILL PAYMENTS, SO THIS COLLECTION CENTRE SHOULD BE STARTED IMMEDIATELY, AS ALL THE CUSTOMERS VISITING THE OFFICE FOR CLARIFICATION ETC, HAS TO GO TO POST OFFICE FOR PAYMENT & AGAIN HAS TO STAND IN "Q" FOR HRS, SO THIS KIND OF HARRASMENT TO CUSTOMERS IS NOT EXPECTED & ESPECIALLY TO SENIOR CITIZENS, VISITING TO GSPC GAS CO, CONSUMES ALMOST HALF DAY & AUTO EXPENSES ETC, SO IT IS REQUESTED TO AUTHORISED EXECUTIVES TO TAKE THE FIRM STEPS, & RELIEVE THE CUSTOMERS FROM THIS HAZARD!
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