HINDUSTAN UNILVER, PURIT WATER FILTER
REPLACEMENT OF GERM KILL BATTERY KIT

MY PURIT WATER FILTERS GERM KILL BATTERY KIT EXHAUSTED ON 15 APR 10.I CALLED UP THE HELP LINE AND PLACE A DEMAND FOR THE BATTERY KIT .I GOT THE ORDER CONFIRMATION ON MY MOBILE (S10/KCH0109-019789 DT 16.04.10). THEN I WAITED FOR THREE DAYS.NOTHING HAD HAPPENED.I CALLED HELP LINE .THE POLITE CUSTOMER CARE PERSON TOLD ME THAT MY CASE IS GIVEN TOP PRIORITY AND VERY SOON THEIR ''EXPERT''WILL VISIT AND REPLACE THE BATTERY KIT.NOTHING HAPPEND.AFTER THAT I CALLED THE HELP LIN MANY TIMES.(BOTH IN ENGLISH AND HINDI). SAME REPLY BUT NO ACTION.PURIT HELP LINE IS A TROUBLE LINE, IT IS NOT A TOLL FREE NO .YOU HAVE TO HOLD THE LINE FOR AT LEAST 7-12 MINUTES TO TALK TO THE CUSTOMER CARE EXECUITIVE.NOW I REALISE THAT IT IS OF NO USE.SO IT IS MY PERSONAL ADVICE TO EVERYBODY THAT PLEASE DO NOT PURCHASE THIS ITEM OR YOU WILL BE IN TROUBLE AFTERWARDS.

Company: HINDUSTAN UNILVER, PURIT WATER FILTER
Country: India
State: Kerala
City: Ernakulam

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