Posted: 7-10
Dear Sir/Madam,
It is to bring in your kind notice that Customers are being cheated in the name of Indane (Indian Oil Corporation) by the distributor- G.K. Indane Gas Agency, Address: Kamla Kant Road, Ratu Road, City: Ranchi, Pincode: 834005, State: Jharkhand.
Phone No 0651-2283680
Following are some of the major malpractices adopted by them.
1. Black Marketing of LPG Cylinders, always resulting in shortage of domestic supply to the original customers.
2. No home delivery system is available to the consumers. Even then, they are being forced to pay delivery charges.
3.If the delivery persons comes to deliver the cylinders, the stock gets exhausted before fulfilling the needs of all the consumers. And most of the consumers have to return empty handed, with a false assurance that they will get the cylinders in 1-2 days. But it is not guaranteed that there will be supply of cylinders in next 3 weeks or a month.
4. Mostly supplied cylinders are under weight.
5. Misbehaving by the staff for any customer inquiry.
Sir, cheating with customers is really a matter of serious concern. Most of of the consumers in our locality suffer from this problem Therefore, we request you to look into the matter and take serious action against culprits.
Sir, kindly also let me know how could I get more information about the working and responsibilities of agencies and distributers of domestic LPG gas cylinders.
I shall be highly obliged to you for your kind intervention in this matter.
Sincerely Yours
Arun Kumar Sinha
s/o Uma Shankar Prasad
6, Macky Road
Upper bazar
Ranchi-834001
Jharkhand
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