I have a connection with Kasna Gas Agency Greater Noida since 2004 (consumer noK689). This is every time problem with the agency. We had booked a cylinder with them on 5th December with a clear instruction that the delivery should be on a Sunday or any day after 5:00 pm I was told to give a reminder on a Saturday since last 3 weeks I remind them on every Saturday to please make the delivery tomorrow i.e. Sunday they confirm me for the same but every Sunday I cancel all my plans just to stay at home and wait for the cylinder but I don't get it when I call on Tuesday to ask what happened same reply I get "SORRY THIS TIME WE FORGOT PLEASE REMIND ON SATURDAY" and again we have same story.
Can I know how this ever lasting problem be solved because it is not only with me but many other friends of ours face same such or other problems with this agency
As there is no other gas agency we don't have any other option in greater noida. They are working on their wish and will by don't realising that how much problem we face with it. The owner of the agency Ms. Vandana doesn't have time to listen to complaints for her employees.
Please help us for this every time problem
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