I had booked for a Indane gas refill on 05.08.2010 at MV Enterprises, Avadi, Chennai-54 (Ph.044-26556515). The lady at the counter told me that the refill will be delivered within ten days. Even after fifteen days the cylinder was not delivered. I called the agency and they told that within two days the cylinder will be delivered. After these two days I again contacted the agency, again the same two days. After that I used to call them every alternate days and the same reply came from them. Even after one month the refill is not delivered at my residence. Today (08.09.2010) I rang up the agency and they replied that the old booking is cancelled and new booking is done on 04.09.2010 by themselves and the bill will be prepared within two days and then only the refill will be delivered. Now the old cylinder is almost empty and I find it difficult to pull on with cooking. I request you to take up the matter and do the needful to get the refill as early as possible. And one more problem is that the delivery man will stand in the street corner and the ladies/old people has to go to him and get the cylinder by handing over the old one. For that service also he is charging extra money than the cylinder cost. Please advice the agency to refrain from this type of practices.
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