Dear Sir,
I am a harrassed customer of Indane Gas the harresment is being done by their distributor Shiva Gas Service, Ajabpur Kalan Bypass Dehradun.
We booked a gas with them on 9th October & was told that the gas will reach us within 10 days. To our surprise when the gas did not come within the stipulated time we went to inquire about the position of the gas we were rebuked in a very rudly manner by their staff & were told that we can do whatever we want to as the gas is not available. The way they spoke to us was very rude & uncalled for.
These agency people are selling their cylinders in BLACK as we know a couple of people who have bought it from their cycle delivery men.
IT IS TOTALLY UNCALLED FOR THAT THEY CAN SELL THE GAS IN BLACK & THE CONSUMERS STAND IN LINE FOR THEIR GAS CYLINDERS TO BE DELIVERED. WITH THE LANGUAGE THAT THEY SPEAK WE FEEL THAT THEIR AGENCY SHOULD BE TERMINATED. This agency has said that they will book the gas only after 21 days of delivery of the gas & thereafter will deliver the gas after 15 days of the booking date. It is to be understood as to how one can survive with one gas cylinder for 45 days.
This is for your kind information and immediate action.
Thank you
Shubhashish Kapoor
D31B Sector4 Defence Colony
Dehradun 248001
E Mail: [email protected]
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