Dear sirs,
I have an LPG connection registered at Vijay gas agency, Pammal, Pallavaram, Chennai. My consumer number is- 58771. I had booked for a cylinder on 15 Oct & my booking number is 10279. Today after 18 days I am still told that it will be delivered shortly. The next excuse after this will be that my address is not valid. This takes another 3 days of shouting at the agency owner. Is it not possible for your corporation to reign in such dealers who do not care for your customers. It has been alleged that it is quite a lucarative business to sell domestic gas to hotels by certain gas agencies.
You may therefore find it satisfying to look into such dealers as there may be some validity and will definitely result in an improvement of image of the corporation if you desire to do so for customer satisfaction.
Thanking you
Col. Anil Ram
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