Inderprastha gas ltd
Non installation of connection inspite of having received advance payment

TO: THE CHAIRMAN,

INDERPRASTHA GAS LTD,

SECTOR 9, R.K. PURAM,

NEW DELHI 110022.

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DEAR SIR,

SUB. - INORDINATE DELAY IN INSTALLATION OF GAS CONNECTION, HAVING OBTAINED ADVANCE PAYMENT. B.P. NO. 4000102669

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IT IS REALLY DISGUSTING AND SHAME ON YOUR ORGANISATION THAT NO BODY CARES TO RESPOND TO CUSTOMERS MAIL. MAY BE MONOPLISTIC BUG HAS ALREADY BITTEN YOU.

THIS IS THE 4 TH TIME, MY EARLIER MAILS DATED 12.09.201 AND 18.10.2010 HAVE REMAINED UNRESPONDED, YOU COULD VERIFY YOUR MAIL BOX. AGAIN, I AM WRITING AND WASTING MY TIME, AS I AM SURE YOU PEOPLE ARE NOT GOING TO WAKE UP AND RESPOND TO MY QUERY WHEN GAS PIPELINWE WOULD BE INSTALLED AT MY RESIDENCE THOUGH WORK HAS BEEN COMPLETED IN OTHER HOUSES IN MY SOCIETY – ASHOKA ENCLAE, PEERA GARHI.

AFTER MAKING LOT OF EFFORTS, I COULD MANAGE TO GET MY B.P NO. THAT IS 4000102669

AS PER YOUR RECORDS TOO, YOUR COMPANY HAS RECEIVED PAYMENT OF CHEQUES ISSUED BY ME ON 30.10.2010

THOUGH MY BANK ACCOUNT SAYS THOSE CHEQUES WERE HONOURED ON 15.10.2010.

YOUR WORKERS WHO WERE INSTALLING THE PIPELINES IN OUR NEIGHBOUR`S HOUSE WERE EQUALLY RUDE BECAUSE THEY KNEW NOBODY DARE TOUCH THEM AS I NOW REALISE THERE IS NO ADMINSTRATION AT ALL IN YOUR COMPANY, SO WORKERS ATTITUDE WAS BOUND TO BE ANARCHIC. YOUR CALL CENTRE SAYS IT WOULD BE ABLE ANSWER MY QUERY ABOUT INSTALLATION ONLY AFTER 10 DAYS, 3 DAYS HAVE ALREADY PAST.

I HOPE YOU WOULD NOW WAKE UP FROM YOUR SLUMBER AND DO YOUR JOB.

YOUR CUSTOMER

ARVIND KUMAR ARORA

PH NO. 25253827

B.P. NO.4000102669

B-63, ASHOKA ENCLAVE

PEERA GARHI

NEW DELHI – 110087 DATE:18.12.2010