I am customer (consumer # 3996) of Indane gas our dealer/ supplier of gas cylindeer is VEER JOYTI at Panchsheel Enclave, New Delhi - 17. This is regular feature of the agency
1// Whenever we try to call either they do not pick the telephone it will ringing continueously or for long time it is engaged. It was noticed personally at times when we visit the agency, they just keep the phone off the hook. It is very difficult to get the number.
2// After making the booking they are supose to diliver the cylinder within 4days as per their commitment, but it never delivered 8-10days even after reminding them several times.
3// It was also notice and we had been cheated by the agnecy by delivering cylinder with less weight or tempered seal. Moreover their delivery boy are transferring the gas from one cylinder to empty cylinder to sale the same in black.
4// Their staff at the counter are so rude and not at all customer friendly, if we tell them for comaplining against them they say " GO AND DO WAHTEVER YOU WANT TO DO" as if they are supreme.
This is my request kindly take strict action against the agency, streamline the delivery procedure as per Government guidelines and revert back.
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