Dear Sir / Madam,
Pl.find below complaint no & email sent to Mahanagar gas ltd.
One week has been over but still I doesn't received refund for my wrongly done payment for other gas meter.
Pl.look into in..
rgds
Yogesh
9920066558
Email: [email protected]
CC Pl.see below attached communication with MGL customer care for getting refund...
Dear Sir / Madam,
This is an acknowledgement for the mail sent by you.
The context of the mail has been forwarded to the concerned dept for further resolution / action.
Will revert back to you once we receive feedback from the concerned department.
Your unique docket / complain number is 887160 & BP No is 1100189530.
Your unique docket / complain number is 887194 & BP No is 1100189537.
Regards,
Customer Care,
Mahanagar Gas Limited.
For further details logon to - www.mahanagargas.com
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Yogeshm [mailto: [email protected]]
Sent: Tuesday, November 01 3:35 PM
To: Support
Subject: Re: Getting refund against already payment done against CA No- 210000292157 (Meter No.-61003043) BP No- from 04/09 onwards
Dear Sir,
Today I have done the cheque payment of Rs 6126/- against BP No is 1100189537.
Now awaiting refund amount against BP No is 1100189530.
Pl.do the needful for same.
rgds
Yogesh
&-- Original Message &--
From: Support
To: [email protected]
Sent: Monday, October 24 11:09 AM
Subject: FW: Getting refund against already payment done against CA No- 210000292157 (Meter No.-61003043) BP No- from 04/09 onwards
Dear Sir / Madam,
This is an acknowledgement for the mail sent by you.
The context of the mail has been forwarded to the concerned dept for further resolution / action.
Will revert back to you once we receive feedback from the concerned department.
Your unique docket / complain number is 887160 & BP No is 1100189530.
Your unique docket / complain number is 887194 & BP No is 1100189537.
Regards,
Customer Care,
Mahanagar Gas Limited.
For further details logon to - www.mahanagargas.com
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Yogeshm [mailto: [email protected]]
Sent: Saturday, October 22 1:11 PM
To: [email protected]
Subject: Getting refund against already payment done against CA No- 210000292157 (Meter No.-61003043) BP No- from 04/09 onwards
Pl.see below bill complete payment details which I have done wrongly agaisnt other residing flat 78/3
(ie for CA No- 210000292157, Meter No.-61003043, BP No- 1100189530)
22nd Feb & Rs 436/-
28th April &-Rs 2354/-
26th June&-- Rs 897/-
5th Sept&- Rs 1167/-
28th Sept&- Rs 25/-
16th March& Rs 568/-
16th May &- Rs 479/-
13th July&- Rs 550/-
13th Sept &- Rs 550/-
Request you to look in this & refund the above amount to my ICICI bank S/B A/c-- 042001504667.
Hope you understand and do the needful for same.
Dear Sir,
From last 04/09 onwards MGL persons regularly drops gas hard copy bill against CA No- 210000292157 (Meter No.-61003043) to my flat (78/6)
and based on that I regularly done online payment thru' MGL website for CA No- 210000292157 (Meter No.-61003043)
Now yesterday first time I received MGL pending bill of Rs 6126 /- against CA No- 210000292177 (Meter No.-61002697) from that it clears that since last
two years onwards I have done wrong payment against other residing flat due to the confusion between current flat nos.- 78/3 and 78/6 earleir Flat no- 5 & 6 and
flat no- 11 & 12 respec.
So now as per todays discussion with you, I request you to refund me all amount from date 04/09 to till date against already wrong payment done for other residing
flat No 78/3, Godrej Creek side colony, Vikhroli (E) having CA No- 210000292157 (Meter No.-61003043) BP No- 1100189530 .
So pl. do the needful for same as based on this only I can take corrective for doing actula payment for CA No- 210000292177 (Meter No.-61002697)
CC: Pl.see attached for your reference.
a) partial statement from icici & hdfc bank for same
b) MGL bills for two different CA no
rgds
Yogesh Mistari
9920066558
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