Dear sir
I am just reproducing the mails sent to Microtek Invertor Company which is not responding to these mails and also the way i have been harassed by their agent should be an eye opener to other customers who are using Microtek invertors in their house/office
regards
mohan
Dear sir,
I am once again forwarding all mails to you as I have not received any reply or not even an acknowledgement from your office.
Can you please send some one to our place and do the repair for the Invertor?
regards
mohan
From: "mohan thangavelu"[email protected]
To: [email protected], [email protected]
Subject: Fw: Worest experince from an Agent of Microtek
Dear sir,
Further to my mail of date, I have been told by the Electrician that your Invertor require twelve volt battery one only and not 2 batteries of 24 volts. Because of this overload, Invertor gone out of order and also one battery is completly dead and another is partially working. It is ridiculous that your Agent has forced us to go for 2 batteries at the time of installation by paying additonal amount for the battery which is not required at all. It shows that either he does not know the capacity of Invertor or cheated us deliberately by forcing us to go for 2 batteries. Really I am sick of this guy and I am contemplating to go to Consumer Court against this agent to get my grievences cleared and want to include Microteck also as cosuiter
-- Original Message --
From: "mohan thangavelu"[email protected]
To: [email protected], [email protected]
Subject: Worest experince from an Agent of Microtek
with kind regards
MOHAN
Mobile no. 09444031466
Dear sir,
Kindly go through the following police complaint made by me about your agent in Jaffarkhanpet. Finally I got back my 2 batteries but without doing anything. Out of 2 batteries, one battery has gone dead and it cannot be recharged/repaired and again Microteck Inverftor also not working. Now I contacted the local electrician and he has removed it and taken it to his factory. It is the worest service I experienced in my life time from an unworthy agent of MICROTEK? Why you people appoint such guys as an agent who spoils the image of a reputed company?
regards
mohan
Dear sir,
I am sorry to disturb you for the following matter which is very urgent for our family. I have purchased an Invertor from the following Company some time in 2008
MORA TECHNOLOGIES
N O.14, 3RD STREET
RAGHAVAN Colony
JAFFAEKHANPET
CHENNAI 600083
Telephone No. 044/24712748, 24718762, 43597063
Mobile Nos.9841985293/294, 9841985290, 9677625786,
Contact Persons: MR. T. SURESH KUMAR
MR. BABU
MR. UDAYAKUMAR
They are suppose to service the batteries regularly i.e. every 3 months but they have failed to do. Because of their failure, batteries have gone done in Feb. After repeated reminders over phone, they have sent one person to our house and taken away 2 batteries from the Invertor on 22nd Feb. When we asked about the batteries, first they were demanding Rs.500 to service it and fit it. After few days, they have increased the amount to Rs.3000 giving reasons for fixing booster in the batteries etc. We have agreed for all their terms and conditions and also requested them to fix the batteries urgently. I have also personally gone more 5 times to their office and requested them to bring the batteries to our house and fit it. There is no responsible person available in the office
to give proper answer to me.
Every time, they were telling the same story of SERVICE PERSONS ARE NOT AVAILABLE.
I do not know what they need, why they are not returing the batteries to the Customer like us.
After loosing my tolerance only, I have made a personal complaint to you.
Kindly intervene in this matter and arrange to get back my 2 batteries so that we can use the Invertor in our house.
Sorry for the trouble but I do not have any choice except to approach your goodselves.
--
T. MOHAN
Plot No. 39 New no. 5
Bangaru Naidu Colony II street
West K.K. Nagar
CHENNAI 600078
land line: 044 23643486
Mobile NO.9444031466
with kind regards
MOHAN
Mobile no. 09444031466
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