Bought a front door from Wallside Windows. This door was supposed to be oak stained and professionally installed. The door came out an ugly yellowish unstained color. The installer said they made a mistake. He said he would install this door and then when the stained door came in they would replace it. He also said they do not make doors so the stained door has to be ordered. The new door frame was crooked and there was gaps in the door seals where you could see daylight. The step seal at the bottom was so high that it was dangerous for me to walk across. Wallside said they would replace door frame, seals, and the step seal with a handicap model. I tripped on the high step seal and was injured. Did they care NO. I told them I would be visiting relatives out of state during the winter. Wallside said no problem they would replace the door and door frame when I got back. They never replaced the door as promised. When I refused to pay the balance until the door was replaced they ruined my credit. Having a credit company call and threaten me financially. This has been almost two years. Still no door as promised and they still have a credit company calling me for money. My advise is to go to a professional door company not a siding company who does doors on the side. Before getting windows, siding or doors from any company see the movie the Tin Man.
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