We have an Indane Gas connection with Golden Gas, Palam Vihar, Gurgaon. They are rude, unprofessional and often deliver late.
The usual time taking between booking and delivery is around 10 days, with delivery being sometimes delayed upto 12 days, and this, after repeat reminders.
The agency cites some rule which says that there should be atleast 20 days gap between bookings. (Is there such a rule, please?). Due to weight fluctuations &/or due to the weather becoming cooler, the gas cylinder empties quickly and we have to wait as per the '20day rule' before making the next booking. During the gap days when we have to survive without cooking gas, we end up having to buying all our food from outside, or having to request neighbors for assistance.
We understand that there are a number of others in the area who have to suffer the same highhandedness of the agency that we are facing.
Will the concerned Indian Oil cell take notice of this please. You might get some interesting results if you get a confidential survey done in the area.
0 comments