Sir,
I have made a complaint (Complaint No. 171562) dt. 16.05. as my Iron (Bajaj Majesty MX 9 Steam Iron) (my iron was under 2 years Guarantee) was not working properly & i followed up my complaint since than & from their side no body turned up. In this connection from their toll free no. i got a no. 011 22486687 & calling on that they gave me a no. of Mr. Deepak Tyagi (9999192710) & Mr. Sanjeev (9350232952 & 9312731339) & i spoke to Mr. Tyagi who promised to solve the problem in 2-3 days (called by 23503716/23503729) time but never turned up again & after than when i called him his phone was switched off & after that when its on he has not lifted the phone & when i called on their land line no. he gave the phone to Mr. Raj who promised to solve the problem on Friday (27.05.2011) but on calling him today he was absent (His phone was also switched off) and today the phone has been lifted by Mr. Kapil Sharma & he has given me a new no. of Mr. Jha (9212066731) & told me to call him but he has not lifted the phone after my 5-6 trial out which the phone was busy 3 times & fully rang up 3 times.
Dear Sir, Each & every time i was the only person who is making call but these all people forced me to make this complaint as if they can't give proper service then there is no meaning of opening a service department where all people are just passing time and making falls promises & fooling the consumer & wasting their time.
Please accept the complaint & take stringent action against them & reimburse my money in this kind of waste product.
Thanking you,
Rupesh Agarawal
(9873357711)
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