Blue Star Window AC 1.5T
Faulty Machine

With faith I have purchased a Blue Star 1.5T Window Airconditioner. After Purchasing of this Air Conditiner, few days it works good (Not Very Good). And after few days the problem arise, there is no cooling. I have lodge a Compplain in Blue Star on dated 20.05.2010 and they issued me a Ticket No. 116469. A long wait and communicating with various persons, but from there is no response from Blue Star. I again communicate with them and after a long wait they send a engineer to my end to check what is the problem. on 17.06.2010 a engineer came to my end and check the AC and said the problem is in Compressor and they will replace the same on tomorrow. on 18.06.2010 another engineer came to my end and says the compressor is ok the problem is Gas Leakage. They recharge the Gas and back without showing me the AC is working or not. Still the Problem is not resoved. I call them again 4-5 time in a day. I ask them so many time to give me the phone numbers or mail address of their senior officers but they refuse. And today (25.06.2010) when I call them they said your call has been cleared. I dont know what to do.

Company: Blue Star Window AC 1.5T
Country: India
State: Delhi
City: East Delhi

  <     >