Hi,
I purchases Croma Window AC 1.5 on Saturday (17-March-12). I need to contact the Croma Anna Nagar store manager urgently with regard to the purchase and installation. As there is no direct contact number, I am forced to go through Customer Care toll free number provided.
From morning (19-Mar-12) I have been trying to reach the Manager, everytime the Customer Care representative keeps telling me that the Manager will contact in 1hrs time; it is more than 4.5hr and he has not contacted.
While purchasing the store manager promised instant and excellent response. If this is the type of response I am getting even before the installation, what can I expect if there is an issue with the system.
Request the manager to contact me immediately.
Regards,
Vidya
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