I have bought an Ekvira Tower Fan from one of their stalls during the exhibition. The product is not working from the very first day and they have also not given any bill for the product. I have tried reaching many times their representatives here in Tivandrum as well as Cochin, but no one is responding for the complaints. Now I have this Ekvira Tower fan without any documents (Invoice/ Waranty card).
They had promised that the documents will be mailed to my address. Its been 1 month & still there is no information of the same. They had given a false address of the contact of the company in Trivandrum. I have tried reaching their many times through phone & by person without any success.
I felt cheated & have lost my money. I would strongly recommend all to stay away from Ekvira Tower fan & their representatives as all of them are a bunch of crooks & cheats.
Please help/ guide me to recover my money or replace the Ekvira tower fan.
Thanks
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