I bought a Eureka Forbes water purifier - Aquasure Elegant RO from PAI Electronics koramangala. First i thought it was a good buy to get an RO purified for less than 10k... story began next day itself...
I had to make repeated phone calls to the shop to send the Eureka technician for fixing.. it nearly took 10 days for the technician to arrive.
He came to home, tested the water quality and replaced the original filter with some lesser quality filter. When sampled the water, it was tasting exactly the same as tap water. No change in the taste of the water. Registereed complaint with Eureka forbes service.. no replies. I must say the local RO i bought in my small town is doing far better than this Eureka forbes product.
Light came end of the tunnel when a Eureka sales personal visited my aptmt checking for any water purifier need. I complained to him. He checked the water quality with a device before and after water purification. He said had the original membrane was kept intact, it could have worked well. But to replace it back to original membrane, he said is not free and have to pay around 4k for it. I asked him to get lost.
For no fault of mine, they on their own changed the original membrane and now asking me to pay money to put the original back.. Big time fraud.
I will be better off paying 7k in my small town and get the RO to bangalore then paying to these so called
big brand and big name..
I will never buy a Eureka brand... ever again...
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