Dear Sir/Madam,
I have purchased a SAMSUNG refrigerator model no-RA23WVPS1/XTL on 16th JAN09 from M/s Baid Electrolight Pvt Ltd (Samsung Plaza), New Alipore, Kolkata-53, vide invoice no - 985, dt: 16/01/09.
Since purchase of this fridge we are facing regular problem post defrost and lodged complaint (no- 8407316774, dt :06/02/09), again & again on 22/6, 30/6, 09/7/, 17/7, 22/7 & latest by 27/08 . Even by repeated visit of the service mechanic the fault could not be rectified.
Despite repeated request Samsung is not replacing the faulty refrigerator but everytime sending a service man and outcome is NIL .
We earnestly request SAMSUNG to arrange to replace the refrigerator on immediate basis as still it is under warranty.
Best regards,
Debkumar Datta
Cell :9883176386
436/1 Sarat Chatterjee Road
Howrah-711103
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