Cell phone
Service centre & customer care

Dear Sir/ Madam,

I purchased Sony Ericsson 550i model & it works very good for 2years.

One day it's screen get white & there are no functions other than alarm.

So i submitted my cell in Sony ericsson service centre in KUKATPALLY Hyderabad S.V. Communication. The Concerned person is told that Estimate Amt is Rs. 1350/- .

But i done one mistake that i told him if the charges are more pl call me or stop repairing. But he done same thing, after 4-5 days when i am gone for delivery he is telling that some other problems are also there & the estimate amt is Rs. 3800/-

So we are blindly give the money whatever the service center is telling, even if he change the original parts & put old parts.

Then i am told that person that u give me new estimate amt & phone status but he is not agree to give.

Sir, i am really telling u that i am staying one hr i saw more than 5 to 6 same type of complaints. That center decreases the reputation sony ericsson very very fast.

I am try to talk with customer care but they are doing the same thing, they trying time pass, they are telling they transfer the phone but it didn't even after 5mins and if we are disconnect & connect again new person is lifting the phone & he stated form start...

So please look in to the matter, give me justice.

If i am not getting justice i will go to media & i get justice at any cost.

regards

sanjay bhosale

Arch Pharma

9959667691

08019557927