I was lodging a complaint for the last one month with whirpool service centre regarding a fault with my refrigerator. On contacting my nearest service centre at tiruvalla-pathanamthitta district-Kerala state (telephone No.0469-2601444) the service centre staff asked me to to complain to the toll free number, and as per their information i registered the complaint with the centre and the complaint code issued to me was 00049.I have contacted the concerned service centre several times after registering the complaint and no one turned down to repair my applaince. At one occassion the service centre staff replied that the door was locked which was a usual reply to hide the negligence, since all the time two persons are available at my home. For this applaince i posses an insurance cover with the whirlpool which the service centre staff knows. Due to this irresponsible response I have lost the good impression which i have with this organisation. So I request you sir, to take immediate steps to rectify this fault.
yours sincerely
REGI ABRAHAM Mob:9447504878
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