On Sun, Nov 7 at 10:53 AM, wrote:
Reminder 10
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&--Original Message&--
From: [email protected]
Date: Sat, 6 Nov 11:55:24
To: ;
Reply-To: [email protected]
Subject: Re: I have a serious concern with...
Kindly revert and update
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&--Original Message&--
From: [email protected]
Date: Thu, 4 Nov 18:53:31
To:
Reply-To: [email protected]
Subject: Re: I have a serious concern with...
Although ankita and dheeraJ committed but still nobody turned up. As asked by ankita, I kept waiting till 9 pm and wasted my entire day. Despite of my repeated request to provide with escalation matrix there is no revert. I really request top management to intervene. Is there anyway to return IFB products as consumer durables without proper after sales service is good for nothing.
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&--Original Message&--
From: [email protected]
Date: Thu, 4 Nov 11:08:11
To:
Reply-To: [email protected]
Subject: Re: I have a serious concern with...
Still not resolved
Sent from BlackBerry® on Airtel
&--Original Message&--
From: [email protected]
Date: Thu, 4 Nov 06:17:02
To:
Reply-To: [email protected]
Subject: Re: I have a serious concern with...
Need an immediate resolution
&& SMS &&
To: 9311683944
To: 9999692170
To: 9311171166
Sent: Nov 4 11:36 AM
Subject: Dheeraj / ankit a
Dhiraj / ankita
It is still not resolved and you and ankita are not even taking a call.
Kindly share escalation matrix.
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&--Original Message&--
From: [email protected]
Date: Tue, 2 Nov 14:13:03
To:
Reply-To: [email protected]
Subject: Fw: I have a serious concern with...
Sent from BlackBerry® on Airtel
&--Original Message&--
From: [email protected]
Date: Tue, 2 Nov 14:06:57
To:
Reply-To: [email protected]
Subject: Fw: I have a serious concern with...
&& SMS &&
To: 9999692170
To: 9311171166
Subject: I have a serious concern with...
I have a serious concern with service level of IFB kindly provide me with head customer service mail and contact.
Complaint no. 5307476
Request No. 122753, 122754, 121715, 121714.
I have already had a lot of commitments from ankita srivastava, monika, sona, s m enterprises, but no resolution.
I am sorry to say but IFB does not deserve to be in consumer durable and it was a mistake to buy a IFB Product. If my complaint is not resolved in 24 hrs I'll be forced to approach consumer forum.
Rgds
Nitin
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