Inconsumercomplaints.com » Electronics and household app. » Review / complaint: India Today - Very bad service, cheating the custome | News #334166

India Today
Very bad service, cheating the custome

Dear Sir,

This is to inform that the service of india today is really very bad. Being a customer it had been a very bad experience for everything i have ordered from India today.

The sales guy had promised so many things when offering to buy but nothing did i get.

First order ORB100001463 which was the Kodak camera along with the offered the holiday voucher. I called up the Bangalore office they only redirected to different numbers and almost three time times i had send all the the details to the address which was mentioned in holiday document. All the three times they had just not accepted in the post box no given to avail the gift.

In the month of march i had had placed whose order was ORB100001463 on 26/03.. and i recieved the order on 18/04 .the amount was rs. 5298 along with which they promised with a holiday voucher and the round ticket.

The unique no was 147816611B100001463 and order no. ORB100001463.

Though i had completed all the formalities of sending the documents to the address which was mentioned, I didnot receive any holiday voucher or any round trip ticket also the product does’nt work at all after some time. The second product was the black berry ..where they promised an apple laptop and the holiday voucher. After receiving the same Accordingly i had sent the document to the mentioned address as below with the draft of 800 and all the required documets as the formalities they had asked for but no response for anythin g also after paying so much money to get a blackberry of rs.29, 000 it does’nt work. I purchase during the month of may and i started facing the battery problem from the month of june itself. The battery doesn’t even last for 3o mts even and after charging whole day also only the battery lasts for one call only. Also the battery get’s heated up so much that i get scared sometimes that it might explode like a bomb.

Regarding the gifts along with this order ORA100009494 after sending the documetnts to the below address i have not recieved anything neither the confirmation of the letter whether they have recieved or not or any communication from India today.

I had send all the documents and Rs.800/- draft for each to the below address as mentioned in the document to claim the gift:-

Premier sales promtions Pvt.ltd.

P.O.Box No. 5042

Bangalore -560001

It was written once we receive the form they will send the holiday voucher within ten days but nothing happened and has happened till today also i have not recieved a single call for either process to claim the gift or whether they have recieved document or not, I have not received a single intimation from anybody. Where all the documents and the draft has gone that is also a big question.

I would request you look into this matter..especially the black berry cellphone which is not working at all. Please guide me which service center should I go as it is a very expensive purchase which I made from the india today.

I would request the indiay today group to assist me to rectify my blackberry and the kodak camera or else should reimburse the money to me for selling the fault product to the customer

Please find the detials of the product:

Your unique no: 147816611A100009494

Your ITBC membership no: ITBC08688166

Your invoice no: ORA100009494

Your email id: [email protected] /[email protected]

Your Holiday Voucher no: ITBC17600

&&&&&&&&&&&&&&&&&&

Your unique no: 147816611B100001463

Your ITBC membership no: ITBC08688166

Your invoice no: ORB100001463

Your email id: [email protected] /[email protected]

Your Holiday Voucher no: ITB1W7DGFA10

They had promised so many things but got only a faulty black berry an the camera which has costed me around 40, 000 (Forty tousand rupees).

Please help me to reimburse the same from India today book club.

Thanking you,

Gloria sahoo Mazumdar

Phone no. 919886845871


Company: India Today

Country: India   State: Karnataka   City: Bangalore

Category: Electronics and household app.

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