On 27.3. all of a sudden, fag messages started going out from my mobile No.9350102024. In spite of my all efforts, they could not be stopped. The mobile was switched off to stop out going SMSs that had no meaning.
On 28th March, I lodged a complaint with the customer care centre at Jail Road show room where from the instrument was purchased in the month of February. It was switched on and the messages started going again and again with out stopping. Mr. Praveen Kumar, the in charge at the customer care centre (Ph. No.9311588577, 9313111987 & 011-326 33331obserbed the problem and retained the instrument for repairs. A stand by instrument was provided to me for a day.
After I returned, the same problem of automatically sending SMSs from my cell started. They could stop after the mobile was switched off. This was with the instrument which the care centre had provided me as a stand by for a day.
By automatically going fag SMSs from my No. 9350102024, about Rs. 350 were debited from my balance. It was not because of a defective instrument but due to some problem in the Reliance system. Change of instrument could not stop sending messages.
In spite of repeated requests by mail and phone and in person to Mr. Praveen Kumar of Jai road, Tilak Nagar, New Delhi, the money debited from my account could not be refunded.
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