Dear SIR
I have purchased one mobile phone of Micromax-Q3 and|(also recommended my so many friends to purchase Q3) from Anand Mobile Shop, Ravibhawan at Raipur on dated 15/12 under 1 year warranty. Now only after using 2 month it's Headphone as well as Charger both are not working and when i approached to the shop they checked and said Headphone as well as charger both are faulty then I told them to kindly provide me any other headphone by which i can avail I/C and O/G facility but no headphone is working in this Micromax phone so that I do not have any other option to take only headphone provided by Micromax. Then shopkeeper told me to come with copy of the bill for replacement of Headphone then i submitted the copy of bill and returned but after approaching 50 times they have not provided me Headphone and always saying "Q3 ka HEADPHONE ABHI AAYA NAHI HAI", .
Is it justified? why they are not providing me the HEADPHONE if HEADPHONE is not available in the company is it my fault? so kindly look this matter immediatly.
. II request to pehredar to solve my complaint. Otherwise I will go to consumer Forum.
SHAILENDRA PANDEY
FRIENDS NAGAR, LIC COLONY
RAIPUR-492007
PHONE NO 9425215349
shailu
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shailu
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