Dear Sir,
I, Biplab Mitra, resident of 150/55, Gopal Mishra Road, P & N Co-operative Land, Behala, Kolkata-700034, purchased a 1.5 Ton Split Air-Conditioner of Whirlpool, Model- Chrome (3 star rated) - Silver colour from KHOSLA ELECTRONICS PVT. LTD., 371/1, DIAMOND HARBOUR ROAD, KOLKATA - 700034 (Contact Nos. - 033-24075577 / 033-24076581) ON 11.03.2011 vide Bill No. BHC/5450. Till the date the same have not been delivered to me.
The purpose of purchasing the Air-conditioner is to save my 3 month old baby from severe heat generated during day time as per Doctor's advise (we reside 1st floor of our 2-storied house). The matter was also informed to the concerned sales person Mr. Bappa Chowdhury (Mobile No.- 91-9874249780) of Khosla Electronics Pvt. Ltd. at the time of purchasing the A.C. and I was verbally assured that the same would be delivered and installed positively on 12.03.2011. Everyday, while I am calling Mr. Chowdhury, he is stating that the articles are on the way and it would be delivered soon. On 15.03.2011 I met with Mr. Bappa Chowdhury and it was informed to me that while delivering on the way the delivery man had lost the outdoor unit of Split A.C. and I have to wait for further infinite days.
Please take necessary steps Sir, my baby is now in a distressed condition.
Regards,
BIPLAB MITRA
150/55, GOPAL MISHRA ROAD,
P & T CO-OPERATIVE LAND,
BEHALA
KOLKATA - 700034
MOBILE - 91-9830590437
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