» Electronics and household app. » Review / complaint: 100BESTBUY.COM - Fraud with the delivered product, bad response from customer service | News #36186

Fraud with the delivered product, bad response from customer service

Hello, is a contest website the offered me a consolation prize in a contest. I was told that i will get an apple ipod with 2gb memory card, and i have to pay cash on delivery of Rs 1050, and it has a 30 day money back offer.

I agreed for it and received a courier from them. To my surprise when i opened the packet it was some junk with no brand name. I contacted the support immediately and found out that it did not have the player only the earpiece and datacable was there.

The customer service said that they will refund me the amount as credit points not as cash. The offer by that guy was a fraud probably his culture reflects here.

Then I had to return them the packet and they told that i will receive the refunded credit in my account in 24 hours of they receive it back.

Ok i sent them the item back and they received it on 1st of feb but today is 3rd of feb and i got no refunded credit points but i got an email that they have sent me another of that same item. When i contacted them the customer service responded in a very unmannerly way and said that it was their mistake but it will take more 2 days to rectify it.

Please be aware that this organization is a fraud as the use all ways to fool customers.

On the website you can see testimonials which are always the same very good ones.

I know you can make out what i want to say.

When I try to speak to some higher authority nobody is there.

The customer service is very poor and responds in a very insulting way.

Please AVOID

Alok Kumar Singh

[email protected]


Company: 100BESTBUY.COM

Country: India   State: Karnataka   City: Bangalore

Category: Electronics and household app.


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