I have purchased Home theatre on 01/01 from Big bazar. In which Dvd player is of Onida & Speakers of Koryo. Speakers was out of order from 1 Feb. I have placed the complaint to Future Group Complaint No: 294614 on 04/02.Company forwarded the same to (JEEVES CONSUMER SERVICES PVT.LTD) who is service provider for all Koryo Electronics appliances. Company technician came, checked the speaker and said that it is completly out of order. You will get the exchange from, Future Group within one week. In this period I send lot of mails to Mulund Branch. No reply from JEEVES CONSUMER SERVICES Senior Executive. All the contact numbers in the card was out dated. So I called directly to the Banglore based Head office and placed my complaint. After 6 days same technician came and he took the photos of the damaged speakers. He said that you will get the phone from Future Group for replacement of the speakers. For last 10 days I am waiting for phone. It is going to be two months period from my 1st complaint.
The service provider of Koryo India ltd.(JEEVES CONSUMER SERVICES PVT.LTD)
is very bad in service. Request to Koryo -- " To change your Service Provider"
0 comments