I purchased a Koryo 32" LCD TV and at the time of purchase it was clearly stated that the installation and service (during warranty period) would be free. But to my utter surprise after installation, I was forced to cough up Rs. 150.00. When I confronted, I was told that this is Conveyance Charges. Till date, I had not heard of this sort of charge being levied. And if this charge existed, why was it not communicated at the time of purchase. Not only I was today forced to pay Rs. 150, I have been told today, that henceforth every visit would incur the same amount and charges.
I am really worrying about such HIDDEN CHARGES. Tomorrow I may have to cough Summer charges/ may be Rainy charges if it rains on that day/ may be any XYZ charges, which I suppose is totally unwarranted. Such actions definitely make one loose faith in the whole institution of Big Bazaar.
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