Hi, I have taken TV and refregirator over bajaj finance in pune. As said by the agent of bajaj finance I have given them Post dated cheques. They have deducted the amount at the right time. As for my understanding I have take one loan and It got cleared. However at their end they have created two different accounts one for TV and one for refregirator and they used to distribute the money monthly that they have deducted. On one particular month they did distribute the money into two accounts, hence at the end of the tenure one account had more balacne and another had negative balance. It came to my notice and with help of their staff and I made it clear to them. I left it ther thinking that they have updated their systems and they will close. Now I have applied for home loan in another bank and they sent my details to CIBEL for credit report. CIBEL has given less score stating that I have not cleared the availed consumer loan at Bajaj finance.
Can any one please help me here, to whome I can escalate and get rid of this issue.