LG 1.5T Windows AC
Frequent problems in AC from date of purchase

LG 1.5T Windows AC purchased from AC mart, 32-A, North Usman Road, T.Nagar, Chennai 600017 their bill no.176/10-11 dated 15.05. same day installed.

From the date of installation the AC started giving problems like more noise, no cooling etc and immediately I made a complaint with AC Mart and their mechanic came but the problem remained same.

I made a written complaint on 14/08/10 to AC Mart and again the machanic came and informed the outlet to be changed and he did at our cost but the problem not solved viz more noise, no cooling.

I wrote letters to AC Mart on 14/08/10, 17/09/10, 14/01 and 25/01 and several complaints over phone and internet.

Our last complaint made on 11/05 COMPLAINT NO RNA 110511085968, RNA 110606044698 WERE UNATTENDED. AGAIN MADE COMPLAINT ON 13/06 NO.

RNA 110613093360 AND THE MECHANIC CAME YESTERDAY AND INFORMED THE WARRANTY IS OVER ON 14/05 AND HE WILL CHARGE RS 350.00 FOR INSPECTION OF THE AC AND FIND OUT THE FAULT.

SO FAR 17 COMPLAINTS WERE MADE BUT THE PROBLEM CONTINUES.