Hi,
I am Abhishek Amarnath, I would like to share my worst shopping experience, On 16th May which was the worst day of my life as I purchased one window AC of LG from home town Lucknow vide the Sales order no 2051022967.
Till the time of making payment, entire team of Home Town were very friendly & supportive, But it to my utter surprise only after one hour they are not ready to even listen, What I am saying.
I am taking you to the entire incidence, On 16th May at 01:30 Pm, I purchased one window AC from Home Town & requested them to do the installation on the same day as my Old machine was not working. Before the swapping of my card, they were assured to do the Installation immediately.
Only after two hour when I enquired in store about the delivery of my product, One Madam picked the phone after full interview & showing great benevolence on me she transferred call to some Mr. Athar Ali.
This gentleman shown lot of apologies & given excuses “Sir as the stabilizer is readily not available in our ware house, So I am not able to deliver the goods tomorrow I will ensure the delivery & Installation” .
Today again I started the follow-up for the same so after my 3rd call, I got the delivery of the machine, Now I am doing the follow-up with the home town team for the Installation & after the following the same sequence of follow-up, 1st Madam after full interview with some call forwarding & conference getting repeatedly fake commitment from Mr. Athar Ali waiting for the installation.
Now I feeling I did a mistake by purchasing the goods form home town, the team of Lucknow home town is good for nothing, they are doing hell of fake commitments & telecaller madam is not ready to talk.
So finally I would like to sumup my buying experience with Home Town, Pls. buy the good from home town if you have
1. Good patience level for doing the follow-up.
2. Excessive money for wasting in calls.
3. Willing to spoil your day & mood.
4. Wanting smash up yourself respect by one telecaller.
Finally you will get some petty discount, Lot of fake commitments & misbehavior, So it is my advice to all buyer who are going to buy any product form Home Town “Please think twice”
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