HI,
I AM PRATAP MUNOT, FROM AHMEDNAGAR, MAHARASHTRA, OUR COMPLAINT IS THAT WE PURCHASED AN LG TV MODEL NO. RT54NA43RP (54 INCH) IN APROX. 70000- RS. ABOUT 4 TO 5 YEARS BACK. THEN AFTER 1 OR 1 AND 1/2 YEARS SOME SPARK HAPPENED IN TV AND SINCE THEN OUR TV IS OFF.
WE CONTACTED SERVICE CENTER, THERE REPAIR MAN CAME AND HE TOLD 1 PART IS NOT WORKING AND NEED TO REPLACED, WHILE REPAIRING DUE TO HIS MISTAKE SOME OTHER PART GOT DAMAGED HE CHANGED THAT AND CHARGED AROUND 800- RS. BUT STILL TV DIDNT GOT REPAIRED. THEN AFTER SOME DAYS WE CONTACTED AND COMPLAINED IN LG HELPLINE NO. THEY CONTACTED THE SERVICE CENTER HERE AND SAME REPAIRMAN CAME. HE TOLD US THAT HE CANT CHECK THE FAULT AT OUR HOME, IT CAN BE CHECKED IN THERE SERVICE CENTER. SO THEY TOOK THE TV TO THEIR SERVICE CENTER. THEN AFTER 4-5 DAYS THEY CONTACTED US N TOLD THAT THEY FOUND THE FAULT BUT TO REPAIR THAT AND CHANGE THE PART IT WILL COST AROUND 20000-RS. TO 30000- RS. IT WAS A BIG AMOUNT AFTER INVESTING 70000-RS ON TV. AND FROM 30000/- A DIFFERENT NEW TV WOULD HAVE COME SO WE REFUSED THEM.
SINCE THEN OUR TV IS LIEING AS SHOW PIECE IN OUR DRAWING ROOM.
30000- IS A BIG AMOUNT TO REPAIR ANY TV.
SO PLEASE HELP US TO SOLVE OUR PROBLEM.
IF YOU NEED ANY OTHER INFORMATION YOU CAN CONTACT US AT [email protected] or mob. 9890495000
PLEASE DO THE NEEDFUL AND REPLY WEATHER IT WILL BE POSSIBLE FOR YOU TO HELP US IN SOLVING OUR PROBLEM WITH LG COMPANY.
THANK YOU.
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