Hello Sirs,
I own a LG - Air conditioner, bought 5 years back and was working good. Last year march 17 i have opted for AMC for the same machine by the company men itself. Hence my validity period of the AMC for LG - A/C is from
Mar-17 to Mar-16.By the month of Feb - i registered a complaint that our A/C is not in good condition. Hence we called the service technicians to attend. A service tech came to my home and said that "spin motor is not working". He also said that it will be done soon, free of cost. But still it was not rectified. Nearly 4 times we have registered with the customer care, but everytime a new service tech is comin and saying the same reason as "Spin motor not working". They also say that the spin motor is out of stock... My question is the "A reputed company doesn't manufacture a spin motor"? and that too will it be in pending for nearly 2 months. What a bull shit... How are they going to satisfy the customer... Now the fellows not even turning out to see what happened to our A/C... Kindly, the officials has to take care of this situation and do the need... Thank You.
Also i ask everyone, not to buy LG - A/C, coz of the poor customer service... Even my dad was advised to buy LG - Refrigerator, but my dad refused and scolded the sales person, that he'l never buy LG products hereafter.
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