Dear Sir
I am very upset with the quality of service provided by your service people.
I recently purchased an air-conditioner 1.5 tonne (Split unit). Due to home shifting, i called service people for new installation.
After paying 3000/- for installation, i found water was leaking from inside. Service person told it is due to faulty outlet pipe, which was already there when my A/C was installaed in previous home.
After launching a fresh request, a new service person came, he accidently broke the A/C's front window. Also, he told that the water tray has broken due to wrong installation done by previous service engineer. He promised to bring a new ray sooner.
2-3 days after he left, the A/c completely stopped worknig. I am again and again calling the serivce at the Customer Care no., the concerned local SERVICE CENTRE for SOUTH DELHI is not at all attending to the call.
I am fed up of the service quality, and wanted to just give you a reminder before i take this matter to the CONSUMER COURT.
I can definitely assure you & the service centre for a strong legal action.
You can also check all sorts of requests complaints made by me by my registered mobile no. (given below) with LG Service.
Neena Singh
9873551991
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