I had raised a compliant on 15th May regarding my Split AC not working with LG Customer Care (complaint No. RNA120515077907). The technicians visited the same day and found that the outdorr units compressor is faulty and need replcement. Since than till date I am not getting any proper response from customer care and everytime a new complaint number is raised. technicians come and find the same fault and go away. There is no senior person in the hierchy whom this can be higlighted. I have never faced such useless service from any other company and this is very common for LG. The customer care executed have very less technical knowledge and does talk non sense sometimes. I am totally fedup and would request that action be taken towards LG services and improve its promptness.
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